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Amazon Pay Cashback Offer - FAQs

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  • Amazon Pay Cashback Offer - FAQs

    his help page answers frequently asked questions about Amazon Pay cashback offers.
    How to avail an Amazon Pay cashback offer?

    If you see Amazon Pay cashback offer in the Special Offers widget on the product details page for a product, the product is eligible for cashback offer via an Amazon Pay balance, issued by QwikCilver Solutions Private Limited. You will be able to view the terms and conditions for each such offer on the product detail page. You need to undertake the actions and meet the eligibility criteria as described in the offer message and subject to the terms and conditions of the offer; you will get a cashback credit in your Amazon Pay balance via an Amazon Gift Card.

    Note: The Amazon Pay Cashback offer is only available on prepaid orders.
    Frequently Asked Questions

    Q1: When will the cashback be credited as Amazon Pay balance?

    Subject to the terms and conditions of each offer, Amazon Pay balance will get added directly to the eligible customer's account within 72 hours after the shipment of the product. Amazon Pay balance can be viewed at https://www.amazon.in/gp/payment/statement

    If your order is dispatched to you in multiple shipments, the cashback would be credited proportionately as each shipment is dispatched to you. For example, if you buy two items, A of Rs. 600 and B of Rs. 400 in the same cart and you are eligible for cashback in Amazon Pay balance for Rs.100 and the items get shipped separately, you will receive a cashback of Rs. 60 when the item A is dispatched to you and Rs. 40 when the item B is dispatched.

    Q2: Where can I see if I have got the cashback in Amazon Pay balance?

    Eligible customers can check the credit received on their Amazon.in account under their Balance Statement at https://www.amazon.in/gp/payment/statement when they sign in to their registered account. Please note that the account that gets the credit will be the same account that purchased the product, and this cannot be transferred or exchanged.

    Q3: When can I use the cashback in Amazon Pay balance?

    The cashback in Amazon Pay balance can be used once it has been credited to the account. This would be within 72 hours after the product ships.

    Q4: Is there any limit to the number of cashbacks I can get?

    There is no explicit limit on the total value of cashback in Amazon Pay balance that a customer can get; however, cashback in Amazon Pay balance is available only on a select number of products and subject to the terms and conditions of each offer. For each purchase of these eligible products with adhering to the minimum threshold, a separate credit in Amazon Pay balance will be done.

    Q5: Can I redeem the cashback in Amazon Pay balance for cash?

    No, Amazon Pay balance cannot be redeemed or exchanged for cash.

    Q6: What happens if I return a product for which I had received a cashback in the form of Amazon Pay balance?

    If the cashback in Amazon Pay balance has been credited to your account, it will not be cancelled if you return the product. When you return the product, the remaining value net of the cashback amount will be refunded to you based on the payment method. Please note that if the product is refused at delivery, for a prepaid order, this would be considered similar to a return.

    Q7: Is the cashback credited as Amazon Pay balance the same as any bank cashbacks that are run on the website?

    Cashback received as Amazon Pay balance is different from, and in addition to, the bank cashbacks that are advertised during the festive season. You can be eligible for both if you purchase a product that has the cashback offer as Amazon Pay balance and is eligible for the bank cashback as well, subject to their terms and conditions.

    Q8: What happens if I changed my mind and cancelled the order for the product with cashback in Amazon Pay balance?

    If the product has not been shipped and the order is cancelled prior to the issuance of the credit, the cashback will not be issued and the full value of the product will be refunded to you.

    If the product is shipped and the order is cancelled post shipment, the cashback in Amazon Pay balance credited to the customer's account will not be cancelled and the refund amount to the customer will be net of the cashback value.

    For example, if you buy an item worth Rs.10,000 and receive a cashback of Rs. 1000 in the form of Amazon Pay balance and you cancel the order post shipment, you will be entitled to receive only Rs. 9000 as your refund amount. The Amazon Pay balance credited to your account will not be cancelled. Rs. 9000 will be credited to the original payment instrument used during the order.

  • #2
    I understood correctly, is the cashback service an intermediary between the buyer and the store? Does each such site Rakuten Review offer access to a certain number of trading floors that return their percentage of cashback? Instead of spending money on ineffective banners that only increase the level of the annoyance of Internet users, stores have seriously started working on motivating loyalty programs for users, and these are cashback services. Which service do you like the most?

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